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Places you can get help
If you require immediate support please contact one of the organisations on this list for support, NHS direct on 111 or if it is an emergency call 999:
MindLine Somerset Emotional support helpline – for everyone (24/7)
Call 01823 276892
Mindline is a confidential listening service which provides a safe place to talk if you, or someone you know, is in distress. We can also give basic information about mental health and local support services.
Samaritans – for everyone, (24/7)
Call 116 123
Email jo@samaritans.org
Provides confidential, non-judgemental emotional support for people experiencing feelings of distress or despair, including those that could lead to suicide. You can phone, email, write a letter or in most cases talk to someone face to face.
Childline – for children and young people under 19 (24/7)
Call 0800 1111 – the number won't show up on your phone bill
ChildLine is a private and confidential service for children and young people up to the age of nineteen. You can contact a ChildLine counsellor for free about anything - no problem is too big or too small.
SHOUT – for everyone, (24/7)
Text ‘SHOUT’ to 85258
Shout is the UK’s first 24/7 text service, free on all major mobile networks, for anyone in crisis anytime, anywhere. It’s a place to go if you’re struggling to cope and you need immediate help.
A Texter will be put in touch with a trained Crisis Volunteer (CV) who will chat to them using trained techniques via text. The service is designed to help individuals to think more clearly and to take their next steps to feeling better.
Papyrus – for people under 35
Call 0800 068 41 41 – Monday to Friday 10am to 10pm, weekends 2pm to 10pm, bank holidays 2pm to 5pm
Text 07786 209697
Email pat@papyrus-uk.org
PAPYRUS is the national UK charity dedicated to the prevention of young suicide. You can contact them for help and guidance for yourself or for someone else in your care.
Kooth - online chat, Monday – Friday 12pm – 10 pm and Saturday – Sunday 6 pm to 10 pm.
Safe and anonymous online chat support for young people – friendly counsellors, self-help and community support.
Information on children’s social care and safeguarding
Young Minds
From eating disorders, to abuse, anxiety, and depression – suggests support for a huge range of difficulties for young people and their parents/carers.
A safe and secure forum for young people to discuss issues affecting their life. Anonymous advice from experts regarding mental health, self-harm, relationships and friendships.
Elefriends – For everyone (online)
Elefriends is a supportive online community where you can be yourself. Elefriends is run by Mind.
A service set up by Young Somerset for young people wanting a chat with a youth worker or wellbeing practitioner.
Young Somerset
01278 722100
Registered office: Young Somerset, Unit 2 Suprema Estate, Edington, Bridgwater, Somerset, TA7 9BF
Place of incorporation: England & Wales. Company number 3363009. Registered charity 1070693